It was our first purchase and we were very anxious during the whole process (we were moving from out of state). Joanna was not only able to assist us in every step of a way (in very professional manner) but also helped to calm us down and bring some peace when some concerns arose during this nerve-wrecking process. Joanna was very responsive and always within a reach and communication between us and the seller was conducted very smoothly. Working with Joanna was a great pleasure. I would recommend her to anybody who wants to make their search for and eventual purchase of their dream house a pleasent experience.